These details, charges, and rates apply to residential customers within Town limits (unless otherwise noted) and may vary for other types of accounts.
VOLUME
Tiered pricing is meant to encourage conservation.
BASE FEES
This is the minimum cost of service provision and is based on meter size. It funds items like water acquisition, storage, monitoring, testing, treatment, billing, and customer service.
SEWER
This revenue is used to pay the Cities of Arlington and Fort Worth to collect and treat our wastewater. Because wastewater is not metered, this charge is based on the lower of either (1) an account’s winter water consumption (average use during the most recent winter quarter (Dec.— Feb.) when outdoor use is at a minimum, or (2) an account’s current actual water consumption during this billing cycle.
NTGCD FEES
These revenues go to the Northern Trinity Groundwater Conservation District, which manages and protects our region’s groundwater.
SOLID WASTE
These rates fund trash, recycling, and household hazardous waste (HHW) collection by CWD.
WS INFRASTRUCTURE FEE
The Water and Sewer Infrastructure Fee is based on average consumption and funds major system upgrades (sometimes called “capital improvements”). Survey data and community input in recent years have made it clear that most residents want to improve their drinking water while maintaining control of our independent water system.
To that end, increased revenues from this line item will be used to service the debt related to the design and installation of reverse osmosis (RO) systems at the 303 and Lane well sites. Watch for more information in the coming months. We expect these systems to be live by August 2025.
Utility Rates (Effective January 1, 2025)
| Residential Water Rates (effective 01/01/2025) | |
| Base Fee (by meter size) | |
| 5/8 and 3/4 in. | $ 22.00 |
| 1 inch | $ 30.00 |
| 1.5 inch | $ 61.50 |
| 2 inch | $ 108.00 |
| 3 inch | $ 250.00 |
| 4 inch | $ 400.00 |
| Volume Rate (per 1k gal.) | |
| 0 - 3,000 gal. | $ 2.50 |
| 3,001 to 10,000 gal. | $ 3.50 |
| 10,001 - 15,000 gal | $ 4.50 |
| 15,001+ gal. | $ 6.75 |
| Residential Sewer Rates (effective 01/01/2025) | |
| Base Fee (by meter size) | |
| 5/8 and 3/4 in. | $ 24.00 |
| 1 inch | $ 38.00 |
| 1.5 inch | $ 90.00 |
| 2 inch | $ 125.00 |
| 3 inch | $ 375.00 |
| 4 inch | $ 585.00 |
| Volume Rate | |
| per 1,000 gal. | $ 4.50 |
| Infrastructure Fee (effective 01/01/2025) | |
| 0 - 8,000 Gallons | $ 19.00 |
| 8,001 - 24,000 Gallons | $ 27.50 |
| 24,001 - 40,000 Gallons | $ 45.20 |
| 40,001 + Gallons | $ 62.15 |
| Commercial Water Rates (effective 01/01/2025) | |
| Base Fee (by meter size) | |
| 5/8 and 3/4 in. | $ 33.00 |
| 1 inch | $ 45.00 |
| 1.5 inch | $ 92.25 |
| 2 inch | $ 135.00 |
| 3 inch | $ 200.00 |
| 4 inch | $ 400.00 |
| Volume Rate (per 1k gal.) | |
| 0 to 5,000 gal. | $ 4.25 |
| 5,001 - 15,000 gal | $ 4.75 |
| 15,001 - 35,000 gal. | $ 5.25 |
| 35,001 - plus gal. | $ 6.75 |
| Commercial Sewer Rates (effective 01/01/2025) | |
| Base Fee (by meter size) | |
| 5/8 and 3/4 in. | $ 36.00 |
| 1 inch | $ 57.00 |
| 1.5 inch | $ 135.00 |
| 2 inch | $ 187.50 |
| 3 inch | $ 375.00 |
| 4 inch | $ 585.00 |
| Volume Rate (per 1k gal.) | |
| per 1,000 gal. | $ 5.75 |
What is meter size? The “size” of your meter refers to the diameter of the pipe that allows water to flow from the system onto your property. The standard is a 5/8” to 3/4” meter. Larger homes (with more bathrooms or that have two stories) or those who have an irrigation system may find that a larger meter size (usually 1”) is necessary to get adequate pressure. Commercial properties, depending on their needs, can have meters up to 4”.
Why do larger meters pay higher fees? The entire water system must be robust enough to, at any moment in time, provide adequate water pressure to both fire hydrants and each customer’s meter at full flow. A 1 or 2” meter has a more significant financial impact on the minimum size and capabilities of the water delivery system as a whole. Therefore, customers with larger meters are charged a higher base rate.
What would happen if unexpected circumstances prevent our system from producing enough water to meet demand? We have an emergency connection to the City of Arlington’s water system that can be activated if an issue should arise.
Are any improvements planned for the water system? Yes, Council has approved funding for the addition of reverse osmosis (RO) filtering systems, a second elevated storage tank (EST), tank mixers to keep the treatment chemicals in stored water more evenly mixed, an updated monitoring system, and a vacuum and flush truck to keep sewer lines moving.
Have any questions we didn't answer here? Email staff or call 817-617-3700.