Water Utilities Request for Disclosure
Information in your utility customer account record is generally excepted from disclosure under Texas Government Code, Chapter 552 (Public Information Act). However, the Texas Utilities Code, Chapter 182 (Rights of Utilities Customers) provides that a customer of a government-operated utility may request that the government-operated utility disclose personal information in a customer’s account record including the customer’s address, or any information relating to the volume or units of utility usage or the amounts billed to or collected from the individual for utility usage. Additionally, a customer or a representative of the customer may receive information excepted from disclosure if the information directly relates to utility service provided to the customer and is not otherwise confidential by law.
A customer may fill out a form to request disclosure of certain information under the Texas Utilities Code, Chapter 182. Other laws protect social security numbers. The Town will not release your social security number unless required by law.
Public Works Director
Dale Alexander
Public Works Operations Manager
Jesus Najera
Utility Billing Specialist
Chase Williams
General Information
Phone Numbers
817-617-3700
Fax: 817-617-3726
Emergencies: Dial 911
Monday - Friday
8:00am - 5:00pm
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